03ServicesCustom Work
The jobs that don't fit a box.
- Small fixesBilled hourly$110/hr
- Bigger jobsWritten price firstFixed quote
- AutomationsFixed price per buildfrom $1,500
- First call20 minutesFree
I look first. Bigger jobs get a written price before I start.
POS systems, servers, cameras on the yard, WiFi across a big property, phone systems, moves and rewires, migrations, and whatever else is acting up. Plus small automations that answer missed calls, follow up on quotes, and chase invoices. Ten years of IT, and I've seen most of it.
C-1 Automations
Less office work after the job.
Calls answered, quotes followed up, invoices chased. I set up small automations for the office work that piles up after a day on site.
Some use AI to turn your notes into a first draft. It runs in accounts under your name, and you check anything with a price on it before it goes out.
- 01Your notes and photos
- 02Your price list
- 03A draft for you to check
A-01Missed calls
“I'm on a roof when the phone rings.”
- What I set up
- A missed call gets a text back right away with a link to a short job request form, and the call shows up in your list to return.
- What changes
- The customer hears from you in a minute, not at 8pm, and fewer of them call the next guy.
- Where it runs
- Your phone service. If it can't send texts, I'll recommend one that can. It bills you directly.
A-02Job requests
“Leads say 'how much for a deck?' and nothing else.”
- What I set up
- A request form that asks for the job type, size, address, timing, and photos. Every request lands in one list with a short summary.
- What changes
- You can price it or plan the visit without three rounds of back and forth.
- Where it runs
- Your website, plus Google Workspace or Microsoft 365.
A-03First-draft estimates
“Writing estimates eats my nights.”
- What I set up
- Your notes and photos from the visit, plus your own price list, turned into a first-draft estimate in your accounting software. You check it and send it.
- What changes
- Estimates go out faster, and they look the same every time.
- Where it runs
- QuickBooks or the estimating tool you use, and an AI account in your name.
A-04Quote follow-up
“Quotes go out and I never hear back, and I forget to follow up.”
- What I set up
- Follow-ups on a schedule after a quote goes out, stopping the moment they reply. Replies come straight to you.
- What changes
- Every quote gets a follow-up, even in the busy months.
- Where it runs
- Your email or your estimating software.
A-05Getting paid
“Getting paid takes three phone calls.”
- What I set up
- Invoice reminders on a schedule, and a short weekly list of who owes what.
- What changes
- Fewer awkward calls, and you know where the money is.
- Where it runs
- QuickBooks or the invoicing tool you use.
A-06Job costs
“Costs, change orders, and hours are on paper and in three apps.”
- What I set up
- A simple job tracker: budget against actual for each job, change orders, and hours, in one place your crew can update from a phone.
- What changes
- You know if a job is making money before it wraps.
- Where it runs
- An app in accounts under your name, written down so anyone can take it over.
- Assessment$400
- Builds from$1,500
The assessment maps how the work flows today and ends with a fixed-price plan. Builds are a fixed price, agreed before I start. Any monthly fee for a tool is billed to you directly by that company.
C-2 Job types
What lands on this ticket.
If it plugs in, connects, or stores something, send it my way. If it isn't my kind of job, I'll say so.
- C-01
POS systems
Setup, moves, and the connection between your register and your books.
- C-02
Servers and storage
The box in the back room, the shared drive, and where the files should really live.
- C-03
Networks and outdoor WiFi
WiFi across the yard, the lot, the showroom floor, and the far end of a big property.
- C-04
Cameras
Cameras on the yard, the gate, and the shop, set up so you can actually check them from your phone.
- C-05
Phone systems
Office phones, call routing, and getting the phone company to do what they said.
- C-06
Moves and rewires
New shop, new office, or a rat's nest of cable that needs to be redone.
- C-07
Migrations
Old email to new email, old server to the cloud, one system to another, without losing anything.
- C-08
The weird stuff
The thing nobody else would touch. Ask. After ten years of IT, I've seen most of it.
- 01POS at the counter
- 02Server and storage
- 03Outdoor WiFi
- 04Cameras
- 05Phone system
C-3 Estimate
Two ways to price it.
Small fixes just get done and billed hourly. Bigger jobs get a written price once I've seen the problem.
Custom work
Hourly, or a fixed written quote.
| Item | Scope | Qty / term | Amount |
|---|---|---|---|
| Small fixesJust get it done |
| Hourly | $110/hr |
| Bigger jobsPriced first |
| Fixed quote | QuotedIn writing |
A written scope with a fixed price, before any bigger job starts.
How a fixed quote works.
Simple, and the same every time.
- 01
Tell me
Call, email, or book 20 minutes. Photos help.
- 02
I look first
On a call or on-site, whatever the job needs.
- 03
Written price
Scope and price in writing. You approve it or you don't.
- 04
The work
Done the way it was written down.
- 05
The notes
What I did, where things are, and every login, handed to you.
C-4 Questions
Straight answers.
- Date
- Today
- Billing
- Fixed quote
JobCamera at the gate, viewable from the owner's phone
- Told me what's going on
- Looked first, on-site
- Written price approved
- Work done as written
- Notes and logins handed over
Q01How does a fixed quote work?
I look first, on a call or on-site. Then you get a written price and scope. Small fixes just get done and billed hourly.
Q02Is this AI?
Some of it. AI turns your notes into a first-draft estimate, sorts job requests, and writes the weekly summary. It runs in accounts under your name, you check anything with a price on it, and you can switch it off any time.
Q03Do I need new software?
Usually not. I build on what you already pay for: QuickBooks, your phone service, Google Workspace or Microsoft 365. If something is missing, I'll tell you what it costs before you buy it.
Q04Do you only work around Cape May?
No. I'm based in Cape May and do on-site work around Cape May County and the Philadelphia area. Websites, tools, and most IT work happen remotely, for anyone.
Q05Are you on call 24/7?
No. Plans cover business hours, with same-day responses on Active and Fractional CTO. Steady oversight means emergencies get rare.
C-5 Next step
Got a weird one?
Tell me what's going on. If it's my kind of job, you'll get a straight answer on what it takes and what it costs.
The Handoff Promise. Everything lives in your accounts, under your name, written down, with every login in a vault you control. Month to month, no lock-in. If something happens to me, another IT person could pick it up from my notes on day one.